FREQUENTLY ASKED QUESTIONS
 

WHAT IS A PHYSIOTHERAPIST?

• Physiotherapists are expert in the structures of the human body and its movement.

• We work with people of all ages to treat a broad range of health conditions.

• Physiotherapy can help you recover from injury, reduce pain and stiffness, increase mobility and prevent further injury.

 

HOW CAN A GREEN PHYSIOTHERAPIST HELP YOUR CONDITION?

Once we have assessed you and have come up with a provisional diagnosis, we will then proceed with one of the following and more.

• Exercise programs to improve mobility and strengthen muscles

• Joint manipulation and mobilisation to reduce pain and stiffness

• Muscle re-education to improve control

• Soft tissue mobilisation (massage)

• Dry needling (Different from Acupuncture)

• Taping (In support or control of structures)

​

DO PHYSIOTHERAPISTS NEED A QUALIFICATION?

At Green Allied Health – all health practitioners are qualified and approved by Australian Health Practitioner Regulation Agency (AHPRA). Dr. Alexander Kang (DPT) has completed a Bachelor of Human Science and a Doctors of Physiotherapy.

 

WHAT CAN PHYSIOTHERAPY TREAT?

Physiotherapists are highly trained allied health members of societies that provide treatment for people who suffer from physical problems from injury disease, illness, and aging.

​We can help alleviate

• Sciatica

• Shoulder pain

• Arthritis

• Nerve pain

• Bursitis (hip, shoulder)

• Tmj- Jaw pain

• Tennis elbow

• Lower back pain

• Knee pain

• Vertigo

 

HOW DOES A GREEN PHYSIOTHERAPIST TREAT A CONDITION EG. LOWER BACK PAIN?

During the initial consultation, the therapist will ask some questions about your lower back pain. Following our questioning, we will take a look at a few movements and assessments in assessing the root of the problem. This will be followed up with a provisional diagnosis. ​

We will then aim to create a goal together with a timeline of your recovery time, and various functional tasks you need to be doing to achieve your goals. 

Treatment will include advice and education on your lower back pain with hands-on manual therapy techniques to achieve your goals. Following our treatment plan, we will then execute a tailored exercise program for you to complete in adjunction of our therapy. 

 

Normally, this is where most physio clinics will cease their treatment. However, the Green Therapist, will follow you up the next day and ask how you felt after our treatment and if there are any questions or concerns that you may have. This will similarly be the case if you were to see our therapist once a fortnight, as we would call for a checkup in a week's time. As we pride ourselves on building a long-lasting relationship with our patients. 

 

WHAT CAN ACUPUNCTURE TREAT?

Acupuncturists at Green Allied Health are highly trained individuals with decades of experience in treating various disorders or illnesses.

We have had experiences treating:

• Nerve pain

• Anxiety

• Bursitis

• Tinnitus

• Weight loss

• Sciatica

• Carpal tunnel

• Plantar fasciitis

• Frozen shoulder

• Tennis elbow

• Lower back pain

• Pregnancy

 

HOW DOES A GREEN ACUPUNCTURIST TREAT A CONDITION?

During your first initial assessment, our health practitioner will listen to your complaints and will then provide an initial assessment using Chinese Medicine diagnostic techniques from checking your pulse to checking your tongue. The form of pulse diagnostics is a Chinese Medicine practice that has been used for thousands of years and the tongue gives us vital information about your condition to further narrow down a diagnostic. When assessing the tongue we will look at the shape, color, and other qualities to detect the "heat" in the body and fluid circulating for signs of stagnation.

​

After completing the diagnostic we can then move to a treatment plan where we select "treatment channels" to treat by inserting sterile single-use needles, the same size as a human hair to stimulate the pathophysiology of "QI" (oxygen) and blood to the surrounding body, organ, skin, and tissues. You will be lying comfortably on a bed when this is happening and the needles are left in situ for 30-40minutes for the effects to take place. A heat lamp will also be provided to stimulate certain areas of stagnation or disruption in QI. The typical sensations you can feel once the needles are in place are heaviness, or a dull achy feeling, tingling, etc. Other therapies such as cupping or electroacupuncture may be used but will be discussed with you prior to treatment. In addition to acupuncture, it may also be recommended to pair treatment with Chinese herbal medicine, but will be discussed with you during your initial consultation. Following the consultation, the Green Practitioner will discuss how you feel and the following treatment plan.​​

​

DOES PHYSIOTHERAPY OR ACUPUNCTURE HURT?

Acupuncture: There should be minor to no discomfort when the needles are going in. Patients explain it as getting lightly pinched. Our practitioner's various techniques of inserting the needle with minor discomfort. 

 

Physiotherapy: Our hands-on manual therapy or deeper level of soft tissue release may cause minor discomfort depending on individual pain tolerance, but we often get told it "is a good type of pain". None of the treatments should be unbearable so please let us know if it is unbearable.

​

DO I NEED A DOCTORS REFERRAL TO SEE A GREEN THERAPIST?

Private patients do NOT need a referral to see our Green Therapist. 

However, if you are coming under Medicare EPC, Work Cover, CTP, or DVA you will require a doctor's referral before making an appointment with us.

 

DO YOU ACCEPT PRIVATE HEALTH INSURANCE?

Yes, our services can be claimed through your private health fund through our HICAPS terminal.
We will swipe your health fund on the spot and you will just have to cover the gap fee cost upfront.
We can take payment in cash and credit cards (no AMEX). Please check with your provider (insurance) prior to making an appointment to make sure you are covered.

 

HOW MUCH IS THE GAP FEE?

This depends on your individual health fund provider and the level of cover you have.  Our therapist can check for you on the day how much you are able to claim through your health fund. For EPC patients there is a $10 gap fee.

 

DO YOU ACCEPT EPC (Enhanced Primary care) REFERRALS?

Yes, we do. The enhanced primary care program is a program that is subsidized by the Australian Government and allows you to be rebated $58 for a consultation (maximum five per annum). At Green Allied Health we charge a $10 gap fee for each consultation. However, if you are referred from one of our partnered doctors we do offer a $0 gap-free session.Please use the link below to make this GAP free booking.

​

​

 

Please check that you have the appropriate referral from the Doctors to be able to claim this offer. Please bring your referral form and Medicare Card to your treatments.